QuantLapse is a daily photo tracking app by QuantDays that lets you capture one photo a day and watch your life change through timelapse. If you need help, you’re in the right place.
Contact Us
Email us at support@quantdays.com. We reply within 2 business days.
To help us resolve your issue quickly, please include:
- Your device model (e.g., iPhone 15 Pro, Pixel 8)
- Your operating system version (iOS or Android)
- The QuantLapse app version (Settings → About)
- A description of what happened and steps to reproduce it
Frequently Asked Questions
How do I take my first photo?
Open the app, grant camera access when prompted, and tap the capture button on the home screen. QuantLapse will line up each new photo against your last one so your timelapse stays consistent.
How does syncing across devices work?
Sign in with the same account (Apple, Google, or email) on each device. Your encrypted photos and metadata sync automatically through our secure cloud storage. An internet connection is required for sync.
I’m having trouble signing in.
Make sure you’re using the same sign-in method (Apple, Google, or email) you originally signed up with. If you’re signing in with email, double-check the address and request a new code if the previous one expired. If you still can’t get in, quit and reopen the app, check your internet connection, then contact us if the issue continues.
How do I export or back up my photos?
Open Settings in the app and tap Exportto save your photos or a rendered timelapse to your device’s photo library (Photos on iOS, Gallery on Android). Your cloud copy always remains available until you delete your account.
I found a bug or want to request a feature.
Email support@quantdays.com. We read every message and use them to prioritize what gets built next.
Subscriptions & Billing
How do I restore a subscription on a new device?
Sign into QuantLapse with the same account you used when you subscribed, open Settings in the app, and tap Restore Purchases. Subscriptions are managed through RevenueCat and will sync to any device signed into your account.
How do I cancel or manage my subscription?
Billing is handled by the store you subscribed through (Apple’s App Store or Google Play), with entitlements managed via RevenueCat. You can cancel at any time:
- iOS: visit apps.apple.com/account/subscriptions or open Settings → [your name] → Subscriptions.
- Android: visit play.google.com/store/account/subscriptions or open the Google Play Store app and tap your profile → Payments & subscriptions → Subscriptions.
How do I request a refund?
Refunds are handled by the store that processed your purchase:
- iOS: reportaproblem.apple.com
- Android: Google Play refund request
Account & Data
QuantLapse is a single-user app. Your photos and data are private to your account and are never shared with other users.
To permanently delete your account and cloud data, follow the steps on our delete account page. You can export your photos to your device’s photo library (Photos on iOS, Gallery on Android) at any time from the app’s settings.
Privacy & Terms
Read our Privacy Policy and Terms of Service to learn how your data is handled and the terms that govern your use of QuantLapse.
System Requirements
- iOS: iOS 17 or later
- Android: Android 10 (API 29) or later